Six Polytechnic and ITE Students Awarded Environmental Services Scholarships

Source: Government of Singapore

Singapore, 17 May 2025 – The National Environment Agency (NEA) has awarded scholarships to six students under the NEA-Industry Scholarship Programme for the Environmental Services (ES) industry. At a ceremony today, Dr Koh Poh Koon, Senior Minister of State for Sustainability and the Environment, emphasised the industry’s indispensable role in providing essential environmental and public hygiene services to the nation. Introduced in 2020, the NEA-Industry Scholarship programme forms part of ongoing industry transformation efforts to attract talent, create quality jobs, and improve job prospects in the ES Industry.

Fourth cycle of NEA-Industry Scholarship

2          Since 2020, the programme has awarded 26 scholarships. NEA received 60 applications in this fourth cycle and through a rigorous selection process, six[1] deserving individuals received scholarships. They will take on job roles such as Data Analysts, Environmental Services Specialists, Field Application Engineers, IT Solution Coordinators, and Robotics Research Analysts with sponsoring organisations Chye Thiam Maintenance Pte Ltd, Hong Ye Group Pte Ltd, Metabots Pte Ltd, and LS 2 Services Pte Ltd upon graduation.

3            Amongst the recipients is 18-year-old Ms Ng Jing Yi Kellyn, a Year 2 student at ITE College Central who is currently pursuing a Higher Nitec in Mechatronics Engineering. Kellyn recognises that the work in cleaning, pest management and waste management is crucial in ensuring a clean, and safe environment. Matters relating to landfill utilisation are particularly concerning to her, and she understands that every action counts towards reducing the amount of waste that is generated. Kellyn will be joining Hong Ye Group Pte Ltd, a company which offers tailored cleaning and facility management services, as an IT Solutions Coordinator. She looks forward to making an impact on the environment and public health and is excited to learn the ropes to optimise IT infrastructure and ensure smooth operations during her career.

4            Another scholar is 20-year-old Ms Chan Xi Cecilia, a Year 3 student studying Big Data and Analytics at Temasek Polytechnic, who believes in the transformative power of data in enabling better business decisions. Cecilia is looking forward to contributing to the ES industry as a Robotic Research Analyst with Metabots Pte Ltd, where she will analyse large volumes of data generated by the company’s cleaning robots to enhance robot performance. She will also conduct research to improve robotics through data analysis, machine learning, and new algorithm development. She hopes to apply her knowledge in data analytics which will help front line workers perform their jobs with greater ease.

5            The NEA-Industry Scholarship programme continues to receive strong industry support from industry partners. LS 2 Services Pte Ltd, a home-grown company offering integrated environmental services and returning sponsoring organisation, has hired four scholars across three cycles of the programme. LS 2’s scholars are from Temasek Polytechnic, which is home to Singapore’s pioneering Enviro Tech Innovation Hub (ETIH@TP). Ms Tan Wei Ying, COO of LS 2 Services said, “The scholars are environmental champions who apply intelligent, interoperable solutions to enhance productivity and address manpower challenges. It is important that we continue to groom tech-savvy talents to lead industry innovation.” LS 2’s scholars will have the opportunity to gain real-world experience through direct involvement in ETIH projects. This development pathway prepares them to drive the future of ES.

6          The NEA-Industry Scholarship is an initiative under the ES Industry Transformation Map (ITM), and a key programme in attracting young talent to the ES industry to build a skilled and resilient workforce[2]. The ES industry plays a pivotal role in providing essential services that upholds Singapore’s cleanliness and environmental sustainability. The collective effort of all stakeholders is key to upholding high standards of public cleanliness and safeguarding the environment for tomorrow.


[2] More information on the NEA-Industry Scholarship Awards can be found here.

 

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 Annex A

Profiles of scholarship recipients

Name (age),

 

School (Course) Company sponsor (Sector) Background / profile
Kaeden Ang Xuan Wen (18)  ITE College West (Nitec in Mechatronics and Robotics)  Metabots Pte Ltd 
(Cleaning) 
 
  • Kaeden is a hands-on person and has a natural affinity for practical, applied engineering. He technical interests span PLC programming, pneumatics, and robotics coding.  
  • His interest in hands-on activities and practical applied engineering led him to participate in a friendly robotics soccer drone competition between the 3 ITE colleges, and his team eventually clinched first place in the competition.  
  • He is also people-oriented in nature and makes it a point to express care for the unsung workers who work behind the scenes, such as the cleaners who labour tirelessly. He hopes to be a positive influence and to bring an impact to the lives of these cleaners in due time.  
  • Kaeden also plays his part to recycle right, minimise food waste, and conserve energy usage. He believes that every household has a civic responsibility to keep their residential estates clean.  
Ng Jing Yi Kellyn (18) ITE College Central (H. Nitec in Mechatronics Engineering)  Hong Ye Group Pte Ltd 
(Cleaning) 
 
  • Kellyn is a bubbly and dynamic individual who aims to inject fresh ideas to solve existing problems in the Environmental Services Industry.  
  • She is particularly concerned about landfill management and plastic pollution. She believes that effective waste management is key to solving many of the world’s environmental challenges, and she wants to be a part of the solution.  
  • A true environmental champion, Kellyn regularly encourages her community to recycle right by washing single use plastic cups and bottles before disposing this into the recycling bin. She had previously participated in a school-based plastics recycling drive and in existing initiatives to repurpose plastic bottles, to reduce single-use plastic consumption and promote sustainable alternatives.   
  • Kellyn has a strong passion to help the elderly workers in the cleaning sector and recognises that their work is physically taxing. She feels that technology would play a key role to streamline their workflows, and to direct their efforts to high human traffic spaces that may require the most attention. She believes that technology would play a key role in making their work easier.  
  • Kellyn chose a career in the Environmental Services Industry as she recognises that the work in cleaning, pest management and waste management is crucial in ensuring a clean, and safe environment. She looks forward to making an impact on the environment and public health and is excited to learn the ropes to optimise IT infrastructure and ensure smooth operations during her career.
Chan Xi Cecilia (20) Temasek Polytechnic (Diploma in Big Data & Analytics) Metabots Pte Ltd 
(Cleaning) 
 
  • Cecilia is a passionate Big Data Analytics student at Temasek Polytechnic who sees the transformative potential of data in enabling better business decisions. She aspires to apply her data analytics competencies and improve data driven decision making processes.  
  • Over the years, Cecilia has gained experience in data analytics through volunteering experiences, where she monitored the web traffic data for a website, examined the data, and generated insights to retain public interest on the webpage.  
  • Cecilia applied for the NEA-Industry Scholarship programme to fast track her career in an industry that aligns with her passion to care for both the planet as well as the Environmental Services workforce. She recognises that there is more to the Environmental Services Industry than what most people see. She hopes to apply her knowledge in data analytics to help cleaning robots perform optimally, and to consequently help front line workers perform their jobs with greater ease.  
  • Looking ahead, Cecilia is excited to apply her knowledge in machine learning or predictive modelling in a real-world setting, and to see how data analytics could transform the Environmental Services Industry.  
Eugenia Heng Yu See (18) Temasek Polytechnic (Diploma in Big Data & Analytics)  LS 2 Services Pte Ltd 
(Cleaning) 
 
  • Eugenia has a deep appreciation for the work of front-line Environmental Services workforce. She recognises that many cleaners work tirelessly to ensure our living spaces remain clean, and hopes to make their work easier through data analytics and cleaning technology.  
  • She feels strongly about recycling and hopes to use her data analytics capabilities to find more efficient ways to monitor, manage and reduce the amount of waste that goes to the landfill, to contribute to attaining Singapore’s Zero Waste goals.  
  • Her commitment to environmental stewardship is demonstrated through her active participation in beach clean-ups, where she witnessed firsthand the impact of improper waste disposal on marine ecosystems. This experience strengthened her resolve to contribute to the Environmental Services industry.  
  • Looking ahead, she aims to work with large datasets, identifying trends and extracting actionable insights from cleaning data to ensure better data-driven decision making. Her goal is to optimise operations while supporting the workforce, demonstrating her unique combination of technical expertise and social consciousness. 

 

Tan Yi Kai, Jonathan (18) Ngee Ann Polytechnic (Diploma in Environmental and Water Technology)  Chye Thiam Maintenance Pte Ltd 
(Cleaning) 
 
  • Jonathan is a hands-on Environmental and Water Technology student who combines a strong mathematical aptitude with practical problem solving skills. His natural interests lean towards working with his hands and learning experientially.  
  • Jonathan has a strong interest in environmental protection and in safeguarding public health. He considers himself to be an advocate for the environment and encourages others to do their part in maintaining a clean and green Singapore.  
  • Through various clean-up initiatives at Bishan Park and Kallang River, he has gained firsthand experience of local environmental challenges, and a deeper appreciation about the dangers of improper waste disposal. These experiences have reinforced his commitment to environmental protection and his belief about the growing importance of environmental sustainability. 
  • This appreciation led him to pursue a career in the Environmental Services Industry. He hopes to use both his engineering and environment-related training to address challenges in cleaning and waste management to safeguard public health.  

 

Song Hao Yan (20) Temasek Polytechnic (Diploma in Integrated Facility Management)  Chye Thiam Maintenance Pte Ltd 
(Cleaning) 
 
  • Hao Yan represents a new generation of Environmental Services professionals who understand that the Industry is far more sophisticated than common perceptions suggest.  
  • He recognises that the work of the industry goes beyond basic operations, and instead, recognises that there is an increasing integration of advanced technology and innovative solutions.  
  • He is drawn to the Environmental Services Industry as the work involved affects everyday life and looks forward to seeing how he can contribute to making the world cleaner and more sustainable.  
  • Hao Yan is keen on reducing corporate carbon footprint and hopes to inject new ideas into his company to achieve a better waste management system.  
  • His passion for sustainability also extends to his personal life where he avoids using single use plastics, using reusable items, and conserving electricity. While these habits are small, he believes that every effort counts when it comes to reducing our collective environmental footprint.  

S for Housing to visit Paris

Source: Hong Kong Government special administrative region

S for Housing to visit Paris 
     During her visit to Paris, Ms Ho will visit local social housing projects, eco-districts, smart construction technology centres and sustainable urban developments. She will also meet with relevant government officials, industry representatives and several organisations to share Hong Kong’s experiences and efforts in enhancing the quantity, speed, efficiency and quality of public housing construction by embracing various innovative construction technologies and AI technologies, continuously enhancing public estate management, aiming to build a more pleasant living environment for residents.
 
     Ms Ho will return to Hong Kong on May 23 afternoon. During her absence, the Under Secretary for Housing, Mr Victor Tai, will be the Acting Secretary for Housing.
Issued at HKT 12:00

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Cybersecurity & Diverse Innovation Symposium 2025 successfully concludes (with photos)

Source: Hong Kong Government special administrative region

Cybersecurity & Diverse Innovation Symposium 2025 successfully concludes Issued at HKT 19:00

Jointly organised by the Cyber Security and Technology Crime Bureau of the Hong Kong Police Force (HKPF) and the Digital Policy Office (DPO), the Cybersecurity & Diverse Innovation Symposium 2025 was held today (May 16) at the Hong Kong Convention and Exhibition Centre. The Symposium explored various topics, including the latest cybersecurity challenges, cross-sector collaboration, and innovation-driven defense strategies.

Addressing the opening ceremony of the Symposium, the Commissioner of Police, Mr Chow Yat-ming, said that as digitisation of society is advancing continuously, cybersecurity has become an integral part of national security, social stability and economic development.

He pointed out that cybersecurity has never been a task that can be accomplished by the Police alone, it requires the establishment of a truly diverse, open and resilient cybersecurity ecosystem.  Mr Chow added that he believes with collective efforts, Hong Kong will be able to defend against current cyber threats, as well as enhance safety and build trust through innovation and collaboration, enabling citizens to enjoy the conveniences of smart living with greater peace of mind.

The Under Secretary for Innovation, Technology and Industry, Ms Lillian Cheong, emphasised that the Government will continue to organise large-scale cybersecurity attack and defence drills, along with a variety of activities and training programmes, to further bolster Hong Kong’s cybersecurity resilience. These efforts aim to provide a robust safeguard for the development of innovation and technology (I&T), as well as various trades and industries. Cybersecurity will serve as core driving force in advancing I&T and digital economy.

The Symposium gathered over 30 speakers and guests, including experts and decision-makers from the Government, finance, telecommunications, public healthcare, I&T, and academia sectors, and was attended by more than 600 cybersecurity experts and industry leaders from different sectors.

The Symposium included 11 keynote speeches and six panel discussions, covering a wide range of topics such as artificial intelligence governance, supply chain security, challenges in trusted platform deployment, and emerging cyber threats, demonstrating practical outcomes and outlook through cross-sector collaboration. The Symposium also discussed the opportunities and challenges encountered by Hong Kong in digital transformation and cybersecurity from multiple angles, as well as strategies to balance technological innovation with cybersecurity resilience.

Professionals from various sectors also established connections and shared practical experiences through different activities, further facilitating the integration of resources and collaborative innovation.

The HKPF and the DPO reaffirmed their commitment to strengthen collaboration with various stakeholders, fostering a sustainable, forward-thinking, and resilient cybersecurity framework across the community, and laying the foundation for Hong Kong to become an innovative and secure international digital city.

Ends/Friday, May 16, 2025
Issued at HKT 19:00

CHP investigates probable case of botulism

Source: Hong Kong Government special administrative region

CHP investigates probable case of botulism 
The case involves a female patient aged 51 with underlying illness. According to the patient, she received injections purporting to be botulinum toxin on the Mainland on May 8. However, the patient was unable to confirm the professional qualifications of the person who performed the injections. She presented with symptoms including ptosis, double vision and blurred vision since May 9, and difficulty in swallowing and breathing, slurred speech and limbs weakness since May 13. She attended North Lantau Hospital on May 14 and was transferred to Princess Margaret Hospital for treatment on May 15. She is currently in stable condition and was clinically suspected to have botulism caused by botulinum toxin injection.
 
     The CHP has reported the case to the relevant authority on the Mainland. Epidemiological investigations are ongoing.
 
    In Hong Kong, botulinum toxin injections should only be performed by a locally registered doctor. Customers should verify the doctor’s full name against the list of registered doctors 
     Due to the weakening of the associated muscles and the fact that botulinum toxin may spread and affect other areas beyond the injection site, affected patients may have drooping eyelids, double or blurred vision, problems with chewing, hoarseness, or even difficulties in swallowing, speaking or breathing, which may happen hours, days or weeks after the injection.
 
     The CHP urged the public to observe the following health advice before receiving botulinum toxin injections:
The public may visit the DH’s webpage on the 
differentiation between medical procedures and beauty servicesIssued at HKT 19:00

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HKPF holds SafeCity Ambassadors Appointment and Recognition Ceremony 2025 today (with photos)

Source: Hong Kong Government special administrative region

     The Crime Prevention Bureau (CPB) of the Hong Kong Police Force (HKPF) held the SafeCity Ambassadors Appointment and Recognition Ceremony 2025 today (May 16) to appoint a new batch of “SafeCity Ambassadors”, who are joining hands with the HKPF to enhance crime prevention, and to commend the organisations which have actively disseminated anti-crime messages over the past year.
      
     In his opening remarks, the Commissioner of Police, Mr Chow Yat-ming, said that the Force strives to establish partnership with the community to maintain social stability. With the concerted efforts of the HKPF and the public, the overall law and order situation improved further in the first quarter of 2025. There were a total of 20 756 crimes, a year-on-year decrease of 3 per cent. Leaving deception cases aside, the overall crime figure registered a drop of 1 160 cases or more than 9 per cent. The numbers of most traditional crimes declined significantly, with those of robbery and burglary cases falling by around 20 per cent respectively and that of violent crimes reducing by over 10 per cent. The number of deception cases in Hong Kong had increased by 5.8 per cent to 9 487 in the first quarter amid a continued rise in online crimes and fraud cases globally.
      
     Mr Chow added that the Force will embrace changes while staying innovative and flexible in meeting challenges. He hoped that all sectors of the community would work in close collaboration to promote crime detection and prevention, and that the Police and the public would work hand in hand to cope with changes.
      
     At the ceremony, the Police appointed the representatives of 19 organisations and groups as “SafeCity Ambassadors”. Together with 83 representatives appointed in the past two years, they will share good practices in crime prevention with the public, encourage community-wide participation in crime prevention, and establish a crime prevention culture, standing shoulder to shoulder with the Force to spread messages against crime. Representatives of 10 organisations were presented with the “Crime Alerts Network Outstanding Contribution Award” in appreciation of their efforts in promoting crime prevention.
      
     Furthermore, the Hong Kong Housing Authority (HA) was recognised with the accolade of “SafeCity Crime Prevention Partner” for actively responding to the call for publicity. Over the past year, the HA has disseminated the latest crime prevention information to public housing residents through various channels.
      
     The “Timeline” exhibition in the venue showcased valuable historical information and pictures, offering a review of the Force’s crime prevention strategies since its establishment in 1844, especially the achievements in Police-public co-operation in keeping pace with the times and meeting challenges in full strength.
      
     Since its launch in 2023, the SafeCity.HK website of the CPB received more than 12 million hits. A hyperlink of the Inter-departmental Counter Terrorism Unit‘s website has been added to raise public awareness of counter-terrorism and safety. The “Crime Alerts Network”, established by the HKPF in 2022, delivers crime alerts promptly via instant messaging platform to a wide range of working partners, including principals, parents, social workers and various private organisations. The network has now registered over 3.2 million recipients for the weekly crime prevention update.
      
     Other officiating guests of the ceremony included the Deputy Commissioner of Police (Operations), Mr Yip Wan-lung; the Acting Director of Crime and Security, Ms Chung Wing-man; the Chief Superintendent of Police (Crime Support), Ms Yu Hoi-kwan; and the Chairpersons of District Fight Crime Committees.

           

SED promotes “Study in Hong Kong” brand in Seoul (with photos)

Source: Hong Kong Government special administrative region

     The Secretary for Education, Dr Choi Yuk-lin, today (May 16) continued her trip to Korea and visited Seoul National University (SNU). She exchanged views with the President of the University, Dr Ryu Hong Lim, on deepening higher education collaboration between Korea and Hong Kong, and promoted the “Study in Hong Kong” brand.
 
     Dr Choi said that Hong Kong boasts a highly internationalised and diverse post-secondary education sector. A number of measures have been put in place by the Hong Kong Special Administrative Region (HKSAR) Government to enhance Hong Kong’s status as an international education hub. Apart from striving to host international education conferences and exhibitions, the HKSAR Government also encourages local post-secondary institutions to enhance collaboration and exchanges with their counterparts around the world in promoting the “Study in Hong Kong” brand on a global scale, as well as attracting more overseas students to study in Hong Kong through the provision of scholarships.
 
     In addition, the HKSAR Government is developing the Northern Metropolis University Town to encourage local post-secondary institutions to introduce more branded programmes, research collaborations and exchange projects with renowned Mainland and overseas institutions in a flexible and innovative manner.
 
     At the meeting, Dr Choi introduced to the SNU the various large-scale education mega events to be held in Hong Kong, for example the Learning and Teaching Expo to be held during Digital Education Week in July this year, and the Asia-Pacific Association for International Education Conference and Exhibition to be held in February next year. She welcomed representatives from universities in Korea to come to Hong Kong to take part in the events and forge collaborations and exchanges with institutions worldwide. She also welcomed students from Korea and other places to study in Hong Kong or participate in short-term student exchange programmes, and said that she looked forward to further strengthening education ties between Korea and Hong Kong.
 
     Dr Choi also met Hong Kong students studying at SNU to learn about their school life. She encouraged them to return to Hong Kong to develop their careers after completing their studies.
 
     Today and yesterday (May 15), Dr Choi paid courtesy calls on the Chinese Ambassador to Korea, Mr Dai Bing, and the Consul General of China in Jeju, Mr Chen Jianjun, respectively to introduce Hong Kong’s latest education policy.
 
     Yesterday, she also participated in a side event of the Asia-Pacific Economic Cooperation Education Ministerial Meeting to visit an elementary school in Jeju to learn about the school’s experiences in promoting AI and digital innovation education.
 
     Dr Choi concluded her visit to Korea today and will depart for a visit to the United Kingdom tomorrow (May 17).

                 

Man sentenced to 24 months’ imprisonment for smuggling eggs of endangered parrot species (with photos)

Source: Hong Kong Government special administrative region

Man sentenced to 24 months’ imprisonment for smuggling eggs of endangered parrot species  
A spokesman for the Agriculture, Fisheries and Conservation Department (AFCD) said that the 30-year-old male passenger arrived in Hong Kong on March 1 last year from Thailand. He was intercepted for customs clearance upon arrival at the airport. A total of 188 eggs were found in his carry-on baggage. AFCD officers then arrived at the scene to inspect the eggs. Upon inspection, the eggs were suspected to belong to parrot species listed in the Appendices to the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES). The eggs were subsequently seized for further investigation. 
 
Subsequent to forensics testing, 187 of the eggs were confirmed to be from CITES-listed endangered parrot species, including seven eggs from CITES Appendix I species, namely the Moluccan cockatoo (Cacatua moluccensis) and the African grey parrot (Psittacus erithacus), and 180 eggs from CITES Appendix II species, namely the yellow-crowned amazon (Amazona ochrocephala), the blue-and-yellow macaw (Ara ararauna), the red-and-green macaw (Ara chloropterus), the sulfur-breasted parakeet (Aratinga maculata), the sun parakeet (Aratinga solstitialis), the white cockatoo (Cacatua alba), the sulphur-crested cockatoo (Cacatua galerita), the red-tailed black cockatoo (Calyptorhynchus banksii), the eclectus parrot (Eclectus roratus), the yellow-bibbed lory (Lorius chlorocercus) and the red-bellied macaw (Orthopsittaca manilata). The value of the seizure was estimated at $1.4 million.
 
The man was charged with illegal import of endangered species and was convicted today at the District Court. He was sentenced to 24 months in prison. 
 
Parrot populations have been decimated by illegal trade, which incentivises poaching in the wild worldwide. With the exception of four species, all parrots have been listed on the CITES Appendices. In Hong Kong, their international trade and local possession are regulated under the Ordinance. Any person importing, exporting or possessing specimens of endangered species not in accordance with the Ordinance commits an offence and will be liable to a maximum fine of HK$10 million and imprisonment for 10 years upon conviction with the specimens forfeited.
 
For information on the regulation of endangered species under the Ordinance, please visit www.cites.hkIssued at HKT 18:17

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SCMA visits Hungary to promote development opportunities in GBA

Source: Hong Kong Government special administrative region

The Secretary for Constitutional and Mainland Affairs, Mr Erick Tsang Kwok-wai, and the Commissioner for the Development of the Guangdong-Hong Kong-Macao Greater Bay Area, Ms Maisie Chan, are currently on duty visit to Hungary to promote the development opportunities of the Guangdong-Hong Kong-Macao Greater Bay Area (GBA).
 
Mr Tsang arrived in Budapest, Hungary on May 15 (Hungary time) and called on the Chinese Ambassador to Hungary, Mr Gong Tao. Today (May 16) he met with the State Secretary for Bilateral Relations at the Ministry of Foreign Affairs and Trade of Hungary, Ms Boglárka Illés, and Deputy Speaker of the National Assembly of Hungary Dr Lajos Oláh, to share views on issues relating to the promotion of exchange and collaboration between Hong Kong and Hungary.
 
Mr Tsang also attended today the Guangdong-Hong Kong-Macao Greater Bay Area – Europe (Hungary) Economic and Trade Cooperation Exchange Conference jointly organised by the People’s Government of Guangdong Province, the Hong Kong Special Administrative Region Government and the Macao Special Administrative Region Government to promote the business opportunities brought about by the GBA to the European business community, and Hong Kong’s position as a GBA’s international entry point and roles as a “super connector” and “super value-adder”. Speaking at the conference, he encouraged enterprises and talents to capitalise on Hong Kong’s unique advantages of having staunch support of the motherland and being closely connected to the world by establishing foothold in the city and tapping into the huge market of the GBA, and to turn challenges into endless opportunities under the current international situation.

Mr Tsang emphasised that under “one country, two systems”, Hong Kong would continue to maintain its status as a free port, implement a free trade policy, maintain the free flow of capital, goods, people and information, and firmly support a rules-based multilateral trading system.
 
Mr Tsang will depart for Cairo, Egypt, on May 17 to attend the Guangdong-Hong Kong-Macao Greater Bay Area – Africa (Egypt) Economic and Trade Cooperation Exchange Conference to be held there. He will return to Hong Kong on May 19.

Labour Department investigates fatal work accident in Sheung Shui

Source: Hong Kong Government special administrative region

     The Labour Department (LD) is investigating a fatal work accident that happened in Sheung Shui this afternoon (May 16) in which a man died.
 
The LD immediately deployed staff to the scene upon receiving a report of the accident, and is now conducting an investigation to look into its cause.