Source: Hong Kong Government special administrative region
Hong Kong Customs, FSD and Police mount territory-wide joint operation against illicit fuel activities
During the operation, Customs strengthened enforcement against the sources of illicit fuel. Customs officers detected four cases of land smuggling of illicit fuel at the Heung Yuen Wai Control Point and the Hong Kong-Zhuhai-Macao Bridge Hong Kong Port. They seized about 1 200 litres of illicit motor spirit and four vehicles with fuel tanks suspected to be altered for smuggling, and arrested four male drivers. Customs also detected three cases of sea smuggling of illicit fuel near Ninepin Group, Castle Peak Bay and Cheung Chau, seized about 4 000 litres of illicit motor spirit and arrested five male crew members.
In addition, officers of Customs, the FSD and the Police also shut down five illicit mobile motor spirit fuelling stations in Lok Fu, Kowloon Bay, Wong Tai Sin, Kai Tak and Tsing Yi. They seized about 2 200 litres of illicit motor spirit and nine vehicles involved in supplying or receiving illicit fuel, and arrested four workers of illicit fuelling stations and five persons suspected to have patronised the fuelling stations.
Officers of the three departments also raided an illicit motor spirit fuelling station and an illicit fuel storage site in Tsuen Wan and Yuen Long respectively. About 800 litres of illicit motor spirit, 1 600 litres of illicit diesel and two private cars involved in the cases were seized. Four persons were arrested. In addition, officers of the FSD also raided a total of four illegal diesel fuelling stations in Kowloon Bay and Shau Kei Wan. About 9 400 litres of diesel along with a batch of fuelling equipment were seized. Five persons in connection with the cases were intercepted.
Investigations are ongoing. Customs will continue to collaborate with the FSD and the Police in combating illicit fuel activities. Members of the public are also urged not to patronise illicit fuelling stations. The use of illicit fuel is a criminal offence, and vehicles involved may be liable to confiscation.
According to the Dutiable Commodities Ordinance (Cap. 109), any vehicle found conveying illicit motor spirit, as well as any tools, equipment, or articles used or intended to be used in connection with the commission of related offences, shall be liable to forfeiture whether or not any person is convicted of any offence. Anyone involved in dealing with, possession of, selling or buying illicit motor spirit commits an offence. The maximum penalty upon conviction is a fine of $1 million and imprisonment for two years.
Under the Fire Services (Fire Hazard Abatement) Regulation (Cap. 95F), it is an offence to possess or control any controlled substance for the business purpose of transferring it into vehicle fuel tanks. The Dangerous Goods Ordinance (Cap. 295) also provides that no person shall manufacture, store, convey or use any dangerous goods unless they possess a licence or exemption granted. Upon conviction, the maximum penalty for the first offence is a fine of $100,000 and imprisonment for six months. For each subsequent offence, the maximum penalty is a $200,000 fine and imprisonment for one year.
Moreover, Customs reminds cross-boundary goods vehicle drivers not to engage in any smuggling activities. Under the Import and Export Ordinance (IEO), any person who alters the fittings, fabric or structure, or makes use of the altered fittings, fabric or structure, of any vehicle for the purpose of smuggling commits an offence. The vehicle may also be subject to forfeiture.
Smuggling is a serious offence. Under the IEO, any person found guilty of importing or exporting unmanifested cargo is liable to a maximum fine of $2 million and imprisonment for seven years.
Members of the public are urged to report suspected illicit fuel activities via the Customs’ 24-hour hotline 182 8080 or the FSD’s 24-hour hotline 5577 9666. The public may also report through the Illicit Fuelling Activities on the Fire Hazard Electronic Complaint Portal of the FSD (fhcp.hkfsd.gov.hkIssued at HKT 18:06
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Appeal for information on missing girl in Aberdeen
Source: Hong Kong Government special administrative region
Appeal for information on missing girl in Aberdeen (with photo)
She is about 1.7 metres tall, around 60 kilograms in weight and of thin build. She has a sharp face with yellow complexion and long black hair. She was last seen wearing a white short-sleeved T-shirt, dark blue trousers, white sneakers, carrying a white crossbody bag, a black jacket and a white umbrella.
Issued at HKT 18:56
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LCQ19: Enhancing transparency of fuel prices
Source: Hong Kong Government special administrative region – 4
Following is a question by the Hon Chong Ho-fung and a written reply by the Secretary for Environment and Ecology, Mr Tse Chin-wan, in the Legislative Council today (May 6):
Question:
With the ongoing geopolitical conflicts in the Middle East, international crude oil prices have fluctuated sharply and stood at high levels for an extended period, which has also led to persistently high fuel prices in Hong Kong. There are views that the Hong Kong fuel market has long been plagued by opaque pricing, coupled with the complex pricing strategies generally adopted by oil companies, which are based on high pump prices and supplemented by various promotional offers and loyalty rewards, making it extremely difficult for consumers to swiftly compare the selling prices of fuels at different petrol filling stations, thereby undermining the market competition mechanism. In this connection, will the Government inform this Council:
(1) whether the authorities will, by making reference to the Residential Properties (First-hand Sales) Ordinance which mandates the use of saleable area as the pricing basis, and the Hong Kong Monetary Authority’s requirement for banks to disclose the annualised percentage rate when promoting and providing loan products, conduct a study on introducing legislation to require oil companies to simultaneously display a standard final selling price for auto-fuels (e.g. the fuel price per litre after deducting the company’s most common discount) in all their display channels (including roadside signs and promotional materials), so as to enhance price transparency; if so, of the details; if not, the reasons for that;
(2) whether the Government will consider requiring oil companies to submit detailed data on their discount structures, so that the Consumer Council can publish a net price comparison table of greater reference value in a timely manner, rather than relying solely on pump prices, with a view to establishing a monitoring mechanism for livelihood-related fuel prices; if so, of the details; if not, the reasons for that; and
(3) in the current period of energy price fluctuations, whether the Government will explore other measures to enhance price transparency and prevent oil companies from reducing the strength of promotional offers through complex terms and conditions; if so, of the details; if not, the reasons for that?
Reply:
President,
Stable energy supply is crucial to Hong Kong’s economic and social operations. Public transportation, air passenger and cargo services, and electricity supply, etc, are directly related to energy supply. The situation in the Middle East is affecting global oil supply, with the impact on Asia being particularly pronounced. The top priority of the Government is to ensure the stability of Hong Kong’s energy supply.
Currently, around 80 per cent of Hong Kong’s oil products come from the Chinese Mainland. With the advantage of having strong support from the motherland, Hong Kong has been able to maintain a stable energy supply amid the emergence of energy shortages in many regions and cities around the world. The Environment and Ecology Bureau (EEB) is in close contact with local auto-fuel suppliers to ensure that the supply of auto-fuel remains stable.
In addition, the Government has established the Inter-departmental Task Force on Monitoring Fuel Supply (the Task Force) to monitor and assess geopolitical changes and fuel supply and prices, to ensure the stability of Hong Kong’s energy supply, and to examine the impact of oil price fluctuations on various industries. The Task Force will continue to conduct dynamic assessments, co-ordinate bureaux and departments to prepare contingency plans, and formulate forward-looking strategies. The Task Force will also study different measures to alleviate the impact of rising oil prices.
The reply to the question raised by Hon Chong Ho-fung is as follows:
(1) In 2019, the Government issued guidelines for the erection of price information boards (PIBs) within petrol filling stations (PFSs), specifying standards regarding the price information to be displayed, as well as the dimensions, design, and placement of the PIB. The guidelines require oil companies that have newly acquired PFS sites to comply with these requirements and submit proposals for the PIBs to the EEB for approval. The EEB requires oil companies to display on the PIBs the Chinese and English names of the fuel products sold at the PFS, the pump prices, and the net price after any walk-in discounts, in order to enhance transparency. As for discounts offered by oil companies to specific customers (such as members), these are considered common commercial practices intended to attract customers.
To further enhance price transparency, the Government commissioned the Consumer Council in November 2020 to launch the Oil Price Watch website and mobile application, which provide information on pump prices and discounted prices, PFS search function, and push notifications on price changes, enabling consumers to access comprehensive pricing and promotional information more conveniently. As of March this year, the Oil Price Watch mobile application had a total of 123 000 downloads and an average of 157 000 monthly visits, while the website recorded an average of 262 000 monthly visits.
(2) and (3) For many years, retail prices of auto-fuels in Hong Kong have been determined by the market and depend on a host of factors, such as the costs of purchasing imported refined oil products and operating PFSs. The Government has been endeavouring to ensure a stable and reliable fuel supply, maintain an open market and encourage competition, and at the same time enhancing transparency of the prices of auto-fuel products so that consumers can make suitable choices.
Although retail prices of auto-fuel in Hong Kong are determined by oil companies having regard to market principles and operating costs, the Government is mindful of the concerns across various sectors regarding auto-fuel prices in Hong Kong and has been monitoring whether changes in local retail prices of auto-fuel are in line with the trend movements of international refined oil product price, and in close contact with oil companies and urged them to promptly adjust prices in tandem with international refined oil product price movements.
To facilitate the public monitoring of retail price adjustments for auto-fuel, with effect from April 1, 2026, the EEB releases, on a weekly basis, the seven-day moving average retail prices, after walk-in discounts, of unleaded petrol and diesel from oil companies, along with the trends in international benchmark prices of refined oil products during the same period, to enhance transparency of market and price. The Competition Commission has also met with oil companies, emphasising the importance of fair competition and information transparency. The Competition Commission will continue to closely monitor the market for any instances of price collusion or unfair competition to ensure fair market operations.
In addition, the Government will continue to work with the Consumer Council to optimise the Oil Price Watch website and mobile application, to facilitate consumers to make informed choices that are suitable to their needs.
LCQ7: 999 Emergency Hotline
Source: Hong Kong Government special administrative region
LCQ7: 999 Emergency Hotline
Question:
The Operations Wing of the Police Force provides a prompt and efficient 24-hour service to 999 callers, striving to answer all 999 calls within nine seconds and to respond to all genuine emergency calls within the established time limit. The average response time is nine minutes for Hong Kong Island and the Kowloon area, and 15 minutes for the New Territories. Response time is measured from the moment the Regional Command and Control Centre’s 999 console receives the call to the arrival of police officers at the scene. In this connection, will the Government inform this Council:
(1) in the past three years, (i) of the respective annual numbers of calls received by the 999 hotline, the number of those calls which were genuine emergency calls, and the average waiting time for calls to be answered; (ii) of the percentage of calls which met the service standard of being answered within nine seconds; (iii) of the respective average response times for the New Territories, Hong Kong Island and the Kowloon area, and whether these met the service standards for those areas;
(2) (i) whether the 999 hotline has compiled statistics categorising the languages used by callers (including Cantonese, Putonghua, English and other languages); if so, of the relevant figures for the past three years; (ii) of the current mechanism for handling calls made in languages other than Cantonese, Putonghua and English; (iii) whether the Government will study the introduction of AI technologies, such as voice recognition and real-time translation systems, to the 999 hotline to enhance the efficiency of handling requests for assistance made in different languages; if so, of the details; if not, the reasons for that; and
(3) (i) of the current staffing establishment of Police Communications Officers and the average daily number on duty; (ii) of the types of training provided to Police Communications Officers to ensure that they have sufficient judgement to determine whether a call for assistance is urgent and the nature of the case, so that each case is handled properly; (iii) whether the authorities have plans to continuously improve the quality and efficiency of handling requests for assistance; if so, the details; if not, the reasons for that?
Reply:
President,
There are three Police Regional Command and Control Centres (RCCC) in Hong Kong, namely Hong Kong Island RCCC, Kowloon RCCC and New Territories RCCC. A 999 Emergency Call Centre is set up in each RCCC to answer the public’s calls for assistance on a 24-hour basis. Police officers are also deployed from District/Divisional Consoles to handle cases of various nature, with a view to providing efficient and effective services to persons seeking assistance.
The reply to the Member’s question is as follows:
(1) The figures relevant to 999 emergency call services in the past three years are as follows:
| (number of emergency calls)(81 659)(82 382)(80 568) To ensure appropriate allocation of resources for each call for assistance, the Police classify incoming calls based on the content of the cases. In general, incoming calls classified as “emergency calls” involve incidents such as “assault”, “arson”, “burglary”, “robbery”, “fire”, “person drowning” and “bomb discovery”, etc. The Police strive to respond to incoming emergency calls within the specified time limit under the performance pledge, which is nine minutes for Hong Kong Island and Kowloon, and 15 minutes for the New Territories. Response time is calculated from the moment the RCCC’s 999 console receives the call to the arrival of police officers at the scene. The percentages of response time meeting the performance pledge over the past three years are as follows:
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