Source: Hong Kong Government special administrative region
Waterworks (Amendment) Ordinance 2024 significantly enhances effectiveness of combating overcharging for water???
The WSD will continue efforts to step up prosecution and inspections against overcharging for water in SDUs under the amended WWO and to appeal to landlords to apply for the installation of separate water meters for their SDUs, which can greatly reduce the risk of contravening the amended WWO. The WSD encourages the public to report any illegal acts of overcharging SDU tenants for water for follow-up and investigation by the department. The public can call the WSD Hotline 3468 4963 or WhatsApp 5665 5517 to apply for the installation of separate water meters for SDUs. The WhatsApp hotline also handles matters relating to water overcharging in SDUs. Alternatively, the public can call the WSD Customer Enquiry Hotline 2824 5000 to report water overcharge cases. After calling the hotline and choosing a language, they can press “7” for reporting to staff directly.
Issued at HKT 17:00
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