Semi-urgent and non-urgent cases drop significantly by 20 per cent; Accident and Emergency Departments focus resources on critical and emergency care

Source: Hong Kong Government special administrative region

Semi-urgent and non-urgent cases drop significantly by 20 per cent; Accident and Emergency Departments focus resources on critical and emergency care 
     From January 1 to 18, 85 676 patients attended the 18 A&Es under the HA, representing a significant decrease of nearly 15 per cent compared to the same period last year. Among the cases, 4 889 patients were triaged as critical and emergency cases, showing an increase of 7.7 per cent compared to the same period last year. Thirty-eight thousand one hundred fifty-five patients were classified as urgent cases, representing a decrease of 8.4 per cent year on year. The remaining 42 632 patients were classified as semi-urgent and non-urgent cases, marking a substantial decrease of 21.3 per cent compared to the same period last year. The latest A&E statistics are analysed as follows:
      The Chairman of the HA Coordinating Committee in A&E, Dr Axel Siu, said, “The latest statistics of A&Es, including attendance numbers, semi-urgent and non-urgent cases, and treatment efficiency for urgent patients, all indicate that resources of A&Es are now better directed towards critical and emergency patients. Non-urgent patients or patients with other medical needs are changing to seek more appropriate healthcare services other than A&Es, achieving the original intention of the public healthcare fees and charges reform. A&Es can better concentrate resources and treat patients with urgent medical needs more effectively. We are very pleased to see that the reform has successfully achieved its positive and intended outcomes.”

     Dr Siu reiterated that A&E is positioned to serve critical, emergency and urgent patients. Individuals with minor conditions or episodic illnesses, such as common colds, are encouraged to visit Family Medicine Clinics, private doctors, or 24-hour outpatient services of private hospitals. Following the implementation of the public healthcare fees and charges reform, the HA has regularised the A&E refund arrangements, which can facilitate less urgent patients in opting to other healthcare institutions after triage. From January 1 to 18 this year, a total of 952 A&E patients applied for refund.Issued at HKT 17:42

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