Source: Hong Kong Government special administrative region
Following is a question by the Hon Tang Ka-piu and a written reply by the Secretary for Labour and Welfare, Mr Chris Sun, in the Legislative Council today (January 21):
Question:
It is learnt that there has been continued concern in Hong Kong society about families of elderly doubletons featuring “the elderly taking care of the elderly” as well as families with “persons with disabilities taking care of elderly persons” and families with “elderly persons taking care of persons with disabilities”. The Chief Executive mentioned in the 2025 Policy Address that an intelligent accident detection system (detection system) would be installed for 300 high-risk households to detect dangerous situations involving high-risk elderly persons in a timely manner. In addition, it has been reported that some organisations have collaborated with enterprises in the community to install gerontechnology products for elderly households. In this connection, will the Government inform this Council:
(2) of the number of households currently applying for the Housing Department’s Grant for Emergency Alarm System (EAS Grant), with a breakdown by the number of elderly tenants in the relevant units, their districts of residence and age groups (each covering five years);
(3) given that in the reply to a question raised by a Member of this Council on the Estimates of Expenditure for the financial year 2025-2026, the Government indicated that the number of recipients of the Comprehensive Social Security Assistance Scheme receiving the EAS Grant had gradually decreased from the 2020-2021 financial year to the 2024-2025 financial year, whether the Government has studied the reasons for the decrease in the number of recipients;
(4) whether it has conducted performance assessments of organisations currently providing EAS (commonly known as “ping on bell”) service; if so, of the standard of service provided by various organisations; if not, whether the Government will consider conducting such assessments of those organisations;
(5) of the number of households that have installed the Door Sensor Installation for Elderly Households (the sensor system) to date, with a breakdown by the number of elderly tenants in the relevant units and their districts of residence;
(6) whether the Hong Kong Housing Authority (HA) may receive the alerts issued by the sensor system simultaneously; if so, of the number of alerts issued by the sensor system to date, with a breakdown by the reasons for issuing alerts; if not, whether the Government will consider allowing HA to receive the relevant alerts simultaneously in the future;
(7) whether it has compiled statistics on the number of cases where elderly persons were found dead at home in the past five years, with a tabulated breakdown by their districts of residence, whether “ping on bell” was installed and the level of impairment under the Standardized Care Need Assessment Mechanism for Elderly Services; and
(8) apart from the detection system and the sensor system, whether the Government has considered further providing other practical gerontechnology products for elderly persons directly for free; if so, whether it has estimated the additional funding required; if not, the reasons for that?
Reply:
President,
The LWB hopes to achieve in this pilot scheme, through the application of technology, immediate detection, timely intervention, and prompt assistance whenever home accidents befall carers and/or their care recipients. The LWB is actively undertaking preparatory work and expects to announce the detailed arrangements in the first quarter of 2026 at the earliest, followed by installation of systems for relevant households. We aim to complete such installation for no fewer than 300 households by or before the third quarter of 2026.
In addition, the Government set up the $1 billion Innovation and Technology Fund for Application in Elderly and Rehabilitation Care (the Fund) in December 2018 to subsidise eligible elderly and rehabilitation service units to procure, rent or trial technology products, so as to improve the quality of life of service users and reduce the burden and pressure of care staff and carers. In 2024-25, the Government injected additional $1 billion into the Fund and expanded its scope to cover technology products suitable for household use. As at December 2025, the Fund had allocated a total of about $910 million, subsidising about 2 100 elderly and rehabilitation service units to procure or rent over 27 000 technology products.
The Social Welfare Department (SWD) expanded the scope of the Community Care Service Voucher Scheme for the Elderly in September 2023 to cover rental of assistive technology products, thus further catalysing the use of gerontechnology in community care services for elderly persons.
As for the public rental housing (PRH) estates, apart from the Internet of Things (IoT) Door Sensor Installation for Elderly Households (the Scheme), the HD is actively exploring the use of new technologies in promoting elderly-friendly living. For instance, the HD has piloted the installation of smart fall-detection systems in some accessible toilets of some PRH estates to detect incidents such as falls, fainting, prolonged inactivity, etc. The HKHA has also collaborated with the Hong Kong Police Force to promote the Project PINPOINT which encourages the use of location devices for high-risk elderly individuals so as to prevent the elderly from missing and alleviating the stress of their carers and families. The HD will continue exploring the feasibility of implementing other gerontechnologies with other government departments and social welfare organisations with a view to benefiting more elderly residents. The HKHA and the HKHS will also continue looking into the application of more smart solutions in their rental estates, such as exploring the use of robots to assist in carrying heavy items to strengthen support for elderly residents.
(2) to (4) The HKHA provides eligible elderly households who do not receive Comprehensive Social Security Assistance (CSSA) with subsidies to install Emergency Alarm Systems (EAS) (also known as “Safety Bell”), so that the elderly in need are able to seek prompt assistance in case of emergency. The HKHA has extended the scope of the EAS subsidy to cover not only traditional EAS but also mobile EAS, such as mobile phones and watches equipped with EAS as well as products with fall detection function. Elderly households may purchase the said devices on their own. Successful applicants will be given a one-off subsidy of not more than $2,500 to cover the actual expenses. As at end November 2025, the HKHA had approved over 26 000 applications. The HKHA does not keep the breakdown of the age profile or the districts of the applicants.
From 2020-21 to 2024-25, the number of CSSA recipients receiving the grant for EAS dropped from 32 745 to 25 543, alongside the decrease in the number of CSSA elderly cases from 128 863 to 110 846. The CSSA recipients decide on whether to apply for the grant for EAS based on their individual circumstances with varying reasons. Staff at Social Security Field Units of SWD will provide eligible CSSA recipients with information on the relevant grant and facilitate their applications. Apart from the grant provided under CSSA, various organisations in society also offer CSSA recipients similar EAS assistance.
The SWD has not designated any service providers with regards the grant for EAS provided under the CSSA Scheme. CSSA recipients in need are free to purchase suitable EAS according to their needs. Separately, under the District Services and Community Care Teams – Pilot Scheme on Supporting Elderly and Carers, the Government subsidises eligible elderly persons and persons with disabilities referred by the Care Teams to install and use the emergency alarm services. Such services are provided by the designated service providers engaged by the SWD through established procurement procedures. The SWD monitors the provision of the services in accordance with the service contracts, as well as reviews and enhances the services as appropriate.
Subject to residents’ participation and the availability of resources, the HD will identify suitable estates for expansion of the Pilot Scheme along with simultaneous receipt of door-opening/closing notifications. The HD will actively explore the feasibility of implementing other similar schemes in collaboration with other government departments and social welfare organisations, with a view to benefiting more elderly households in other PRH estates.
In the past 5 years (i.e. from 2021 to November 2025), the number of natural death cases recorded in PRH units under the HD is set out in the table below. HD does not maintain statistical breakdowns by age, district, or whether the concerned individuals had EAS installed.