TWC : 1910 Provides 24/7 Customer Support

Source: Republic of China Taiwan

The Taiwan Water Corporation Customer Service Hotline 1910 is still on 24/7 while TWC offices will be closed during the Lunar New Year. TWC will remain on duty throughout the holiday period, maintaining round-the-clock support for water services, so that the public can enjoy a safe and worry-free Lunar New Year.

TWC provides a variety of convenient payment methods. Users can easily pay through the following methods during the Lunar New Year.
1.Taiwan Water Corporation official website.
2.Taiwan Water Corporation APP.
3.Mobile payment :JKOPay, iPASS MONEY, TCPASS, GAMAPAY, PiAPP, icash Pay, ezPay, beePay, TaiwanPay, Easy Wallet, PXPay and PlusPAY.
4.At convenience stores : Pay water bill at 7-11, Family Mart, Hi-Life, OK and Simple Mart. Users without water bills, can print them with KIOSK Machines, like ibon, OKGo, Fami Port, Life-ET.

Before returning to hometown for reunions, please check the water equipment at home, TWC offices will be open on February 23th,2026.

Ministry of Economic Affairs Taiwan Water Company
Spokesman : Vice President Wu, Jing-Wen
Contact Number : 04-22244191 Ext.205 Mobile Phone : 0934-262835
Email : jingwen@mail.water.gov.tw

Business Contact : Director, Dept. of Business Lin,Meng-Zhu
Contact Number : 04-22244191 Ext.400 Mobile Phone : 0952-402749
Email , moju @mail.water.gov.tw